Terms of Use

“Tax Muskaan” Online Services Agreement

Tax Muskaan is a registered trade name owned by Dheladiya Info And Technovations Private Limited.

This Online Services Agreement (the “Agreement”) is a legally binding contract between you and Dheladiya Info And Technovations Private Limited (“Tax Muskaan”).

Welcome to Tax Muskaan! We are glad that you have decided to join us. We look forward to your involvement with our site.

These terms and conditions outline the rules and regulations for the use of Tax Muskaan’s Website. By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Tax Muskaan’s website if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements:

“Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.


By access and use of this Website (the “Site”), you accept and agree to be bound by and comply with the Terms & Conditions. If you are acting on behalf of a company or other entity, such company or entity is also bound by these Terms & Conditions.

When you complete the member registration process, you agree to these Terms. These Terms may be updated from time to time. This agreement sets out the legally binding terms for your membership. Your continued use of Tax Muskaan means that you accept any new or modified terms and conditions that we come up with. These Terms will always be available for users to read on this page. When using free services offered through Tax Muskaan third-party service providers, such as email, you will be subject to terms posted by these third-party service providers. Registration for Tax Muskaan signifies your agreement to those additional terms.

Dheladiya Info And Technovations Private Limited reserves the right, in its sole discretion, to deny your access to this Website or any portion thereof immediately without notice for the following reasons (a) for any unauthorized access or use by client (b) if client assign or transfer (or attempt the same) any rights granted to him under this Agreement; (c) if client violates any of the other terms and conditions of this User Agreement.


You must be registered as a member of Tax Muskaan to use this Site. Membership in the Service is void where prohibited. By using this Site, you represent and warrant that you have the right, authority, and capacity to enter into this Agreement and to abide by all of the terms and conditions of this Agreement.

Delays in Services:

Neither Dheladiya Info And Technovations Private Limited (including it and its’ directors, employees, affiliates, agents, representatives or subcontractors) shall be liable for any loss or liability resulting, directly or indirectly, from delays or interruptions due to electronic or mechanical equipment failures, telephone interconnect problems, defects, weather, strikes, walkouts, fire, acts of God, riots, armed conflicts, acts of war, or other like causes. We shall have no responsibility to provide you access to Tax Muskaan while interruption of Tax Muskaan is due to any such cause shall continue.

Limitation of Liability:

In no case shall Dheladiya Info And Technovations Private Limited, its directors, officers, employees, affiliates, agents, contractors, principals, or licensors be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the services or any content or material thereof or for any other claim related in any way to your access of the site or use of the services or any content or material thereof, including, but not limited to, any errors or omissions in any content or material, or any loss or damage of any kind incurred as a result of the use of the services or any content or material thereof, even if advised of their possibility.

Links to Third Party Sites:

The certain links in this site will allow you to leave Tax Muskaan. The linked sites are not under the control of Tax Muskaan. Tax Muskaan has not reviewed, nor approved these sites and is not responsible for the contents or omissions of any linked site or any links contained in a linked site. The inclusion of any linked site does not imply endorsement by Tax Muskaan of the site. Third party links to Tax Muskaan shall be governed by a separate agreement.

Means of Communication:

By registering, you certify that all information you provide, now or in the future, is accurate. You also accept that we may contact you by SMS or email for verification and communication purposes. As per the DOT regulations, this will apply even if you are registered in the Do Not Disturb registry. During registration, you will also have the option of receiving a variety of periodic emails. The option to receive any of these email products is completely yours. If, at any time, you do not wish to continue to receive any of these emails from us, you may remove yourself from the list by following the instructions at the bottom of each email. It is your responsibility to make sure we always have your current email address. If you do not, we will not be able to pass information to you. We will also keep you advised of new functionality and new product offerings via email from time to time.

Discount and Offers:

Tax Muskaan reserves the right to amend discounts and the way in which they are calculated without prior notice. It also reserves the right to amend the Validity dates of the discounts. Tax Muskaan reserves the right to suspend or terminate any offers / discounts or alter the terms and conditions stated herein at any time without prior notice. The Price on Store may or may not reflect the price after discount. Offers cannot be combined for additional discounts.

Subscription Services:

The subscription plans will be changed from time to time. At the time of subscription renewal, the user must check the available plans and choose accordingly. The features provided for any of the plans may change and we has right to make this change with/without prior notice.

Query counting and Utilization Guidelines:
  1. Queries will be received, acknowledged and counted by Tax Muskaan only by way of the following modes…
    • Posting on Website;
    • Through Voicemail
  2. Query count will be considered on the following logic –
    • One question will be considered as one query.
    • Number of queries will be calculated on the basis of number of questions asked either separately or combine to gather i.e. For Example, Two or more questions comprised or combined in single question, then it will be considered as two or more queries.
  3. In case of Carry Forward of Queries:
    • If registered member has not used more than 50% of total eligible queries of the current plan and if his plan has expired then upon the request of the member in prescribed manner, he will be eligible to carry forward 25% of total unutilised eligible queries in case of renewal of the existing plan or any other plan within the same category.
    • Facility of Carry forward of unutilized queries will be available only for one time renewal of the existing plan or any other plan within the same category.
    • To avail facility of carry forward of unutilized queries, The registered member required to fill up and submit“Request Form”

      within a week from the date of expiry of existing plan.


You cannot change your Payment Method during the tenure of your Subscription. If your selected Payment Method is no longer available or expires or Your Payment Method fails for whatsoever reason, You will be responsible and liable for any uncollected amounts and Tax Muskaan reserves the right to terminate the Subscription offered to You.

Refund Policy:

Refund request of the registered member will be accepted under the following scenarios only:

  1. If service of Tax Muskaan has not been availed by the registered member after activation of subscription plan and Refund request will be received by Tax Muskaan within 7 days from the date of activation.
  2. For any other reason subject to the discretion of the Management.
Cancellation / Termination of Service:

This User Agreement hereunder shall remain in full force and effect unless terminated or cancelled immediately for any of the following reasons:

  • for any unauthorized access or use by you
  • if you assign or transfer (or attempt the same) any rights granted to you under this Agreement;
  • if you violate any of the other terms and conditions of this User Agreement.

Termination or cancellation of this Agreement shall not affect any right or relief to which we may be entitled, at law or in equity. Upon termination of this User Agreement, all rights granted to you will terminate and revert to us. Except as set forth herein, regardless of the reason for cancellation or termination of this User Agreement, the fee charged if any for access to Tax Muskaan is non-refundable for any reason.

The Registered member can cancel their subscription at any point of service by contacting to support@taxmuskaan.com.


Copyright © 2018 Tax Muskaan,Dheladiya Info And Technovations Private Limited. All rights reserved. All copyright and other intellectual property rights in all text, images, sound, software and other materials on this site are owned by Dheladiya Info And Technovations Private Limited.

You are permitted to browse this site and to reproduce extracts by way of printing, downloading to a hard disk, and by distribution to other people, but in all cases for informational purposes only and provided that the above copyright notice appears in all such reproductions. No reproduction of any part of the site may be sold or distributed for commercial gain nor shall it be modified or incorporated in any other work or publication, whether in hard copy or electronic format, including posting to any other site. No other licence or right is granted.

Trade Marks:

All trademarks displayed on this site are either owned or used under licence by Dheladiya Info And Technovations Private Limited. The unauthorized use of any trade mark on this site is strictly prohibited.

Dispute Resolution:

The parties agree that the exclusive jurisdiction of any dispute arising out of or relating to this Agreement, or any dispute arising out of or relating to the Services provided in connection therewith, shall belong to the courts located in Ahmedabad, India.