FAQs

For a Clear Picture

1. Is it compulsory to verify Mobile Number and Email ID during registration process?

2. What is the ‘Registered No.’?

3. I do not remember my ‘Registered No.’. What should I do in such case?

4. How can I register for the service of Tax Muskaan?

6. Can I directly post query or leave voice message without registration?

1. What is Tax Muskaan?

2. What kind of service Tax Muskaan provides?

3. How does it work?

4. Does Tax Muskaan provide any advisory service?

1. How can I ask my Tax Query?

2. Providing Email-id is compulsory for posting query?

3. Which Mobile Number should I use while posting query?

4. Can I edit my question after posting it?

5. How much time will it take to get Query resolution?

6. How many Queries can be asked at a time?

7. How is the number of queries calculated?

8. What can I do if I am not happy with the answer I have received?

9. What if I do not receive my query resolution within said time?

10. How is one working day considered?

What to do if the call gets disconnected in the middle of the conversation?

I have not received the OTP. How should I verify my mobile number?

I have not received the email verification link. How should I verify my email ID?

What should I do if I don’t get confirmation of registration via SMS or E-mail?

How can I register for the service of Tax Muskaan?

My trial plan has expired. Can I post query before buying the subscription plan?

I am a subscribed user. What should I do to know the status of the subscription?

What should I do if I don’t get confirmation of subscription via SMS or E-mail?

4. Is Tax Muskaan free?

What happens at the end of Trial Plan?

What are the different Subscription Plans available?

In case of any technical error faced during the Payment procedure

When can I avail my subscribed services?

Will my unutilized queries be carried forward?

Can I change my Subscription Plan in between the term?

Can I deactivate my Subscription Plan?

Can I Reactivate my Subscription Plan?

What would happen if I select a wrong Subscription Plan?

Will my subscription plan be automatically renewed after it is expired?